LA City Tour Anaheim Tour Hotel Pickup Private VIP Group & Corporate FAQ (310) 340-0933 Book Now

Frequently Asked Questions

Everything you need to know about our LA tours, hotel pickup, booking, and what to expect on the day.

General Questions

Santa Monica — 9:45 AM departure (arrive by 9:30 AM)
Hollywood — 8:00 AM pickup
Anaheim — 7:30 AM departure

The LA tour runs about 7.5 hours; from Anaheim it's about 9–10 hours door to door.

Hotel pickups begin prior to your tour's departure time — we text you your exact pickup time the evening before.

We have two LA meeting points: Santa Monica at 1537 2nd St. (arrive by 9:30 AM for the 9:45 AM departure) and Hollywood at 7005 Hollywood Blvd (8:00 AM pickup). From Anaheim, we depart Anaheim GardenWalk at 7:30 AM. Full details come with your booking confirmation — and if you booked hotel pickup, we come straight to your hotel lobby, no need to go anywhere.
Call us right away at (310) 340-0933. The bus can't wait at a stop, but if you can make your own way to the first stop we'll coordinate a catch-up point with you.
You'll visit Santa Monica Pier (25–35 min), Venice Beach & Boardwalk (30–40 min), Beverly Hills & Rodeo Drive (35–45 min), Farmers Market & The Grove for lunch (1 hour), Griffith Park & Observatory (35–45 min), and Hollywood Walk of Fame (30–40 min). Stop order depends on your departure point — tours from Anaheim run the route in reverse and add a Downtown LA photo stop. Your guide also narrates a drive-by of the Sunset Strip plus every other attraction we drive which are plenty!
Griffith Observatory's building is closed on Mondays, so we can't go inside — but Griffith Park is open, and you'll still get the sweeping city views and the classic Hollywood Sign photo stop. Everything else runs as normal.
A 1-hour lunch stop is built into the tour at the famous Original Farmers Market and The Grove, with dozens of stalls and restaurants at every price point. The food itself isn't included — you choose and pay for your own. Complimentary bottled water is provided all day.
The tour is narrated on the bus throughout the day and your guide provides context and stories at each stop. Once at a stop, you explore at your own pace within the time window.
Our public tours are generally groups in the low to mid twenties. Private SUV tours are just your party — up to 7.
Absolutely — the tour is family-friendly all day. Children 3–12 book at the child rate shown at checkout, and infants 2 and under are free — we provide a carseat or booster free on request. Every guest, including infants, gets their own reserved seat.
We offer free cancellation when you cancel at least 24 hours before your tour start time. If you’re dissatisfied with your tour for any reason, contact us and we’ll get you on a tour with a different guide at no charge.
Yes — changes are free up to 24 hours before your tour, subject to availability. Reply to your confirmation email or call/text us at (310) 340-0933.
Pets can't join the tour bus, but properly trained service animals needed for a disability are always welcome — a heads-up call at (310) 340-0933 helps us seat you comfortably.
Los Angeles has great weather year-round, but spring (March–May) and fall (September–November) offer the most pleasant temperatures. Summer brings larger crowds but guaranteed sunshine.
Yes! We offer hotel pickup from ~200 hotels across the greater LA area — Hollywood, Santa Monica, Venice, Marina del Rey, Culver City, the LAX area, and more. See our hotel pickup page to find yours.
Yes — for nearly all hotels, drop-off back at your hotel is included. For a small number of pickup locations we'll either drop you off at the end of the tour or provide an Uber voucher back to your hotel, depending on the day — if yours is one of them, we'll let you know the day before.
Yes! We pick up from ~100 hotels in the Anaheim and Disneyland area. Pickups begin prior to the 7:30 AM departure — we text you your exact pickup time the evening before. See our Anaheim tour page for full details.
Hotel pickup means we come straight to your hotel lobby — the easiest option, for a small premium. Meeting point means you make your own way to our check-in; Santa Monica is the latest start of the day since the pickup loop runs before it. Either way, the tour itself is exactly the same.
Yes — our Private VIP SUV Tour fits up to 7 passengers: $999 per vehicle for 1–4, $1,099 for 5–7, with door-to-door pickup from your hotel, Airbnb, or almost any LA address. For larger groups, see our Group & Corporate Tours page or call (310) 340-0933.
Same tour, same stops — plus tours from Anaheim run the route in reverse and add a Downtown LA photo stop. From Anaheim it's an earlier start (7:30 AM) and a longer day: about 9–10 hours door to door vs about 7.5 from LA.

At our Santa Monica check-in location, parking is available across the street at 1555 2nd St, Santa Monica, CA 90401 for about $20 per day. For our Hollywood check-in, parking is available at Ovation Hollywood (formerly Hollywood & Highland).

No — payment is by card when you book online. There are no booking fees, and your spot is confirmed instantly.
Yes — payments are processed by Stripe, one of the world's largest payment platforms. Your card details never touch our servers, and there are no booking fees.
Children 3–12 book at a reduced child rate, and infants 2 and under ride free. Check our booking page for current promotions and availability.
Every passenger — including infants — needs their own reserved seat for safety, but infants 2 and under are free. Just add them when you book, and ask us for a free carseat or booster.

Venice Beach has a lot to offer! You'll see the iconic boardwalk, Muscle Beach, Venice Skate Park, street performers, and some of the best people-watching anywhere in the world. It's pure California culture.

Walk Rodeo Drive, see the famous Beverly Hills sign, and cruise the Wilshire Corridor. You'll get to explore the glamour and architecture of one of the world's most famous zip codes.

We are generally not able to enter LAX airport. However, we do pick up from many hotels in the vicinity of LAX. Many of these hotels offer a free shuttle from the airport. See our full hotel pickup list for details.

Check the weather before you come. Generally jeans or shorts, a t-shirt, and a sweatshirt for the morning are all you need. Bring sunglasses, a camera, your wallet, and some spending money for lunch. Bottled water is provided on the bus.

Rain or shine — we never cancel for weather. LA rain is rare, but if the forecast looks rough you're welcome to reschedule to another day at no charge.
Please keep it to a personal item — a day bag or backpack. There's no room on board for suitcases; most hotels will happily store luggage at the bell desk.
No physical ticket needed — you're on our list by name. Your confirmation email has your booking number if you want it handy at check-in.

Seats are not pre-assigned. You're welcome to sit together with your group — just arrive a few minutes early to make sure you get seats together.

Gratuity is not included. If you enjoy your tour, tips are always appreciated by your guide.

Our tours are conducted in English. However, our guides are very visual and descriptive, and many guests whose first language is not English find the tour easy to follow.

Yes! The Metro E Line's Downtown Santa Monica station is about 3 blocks from our Santa Monica check-in, and the B Line's Hollywood/Highland station is about 2 blocks from our Hollywood pickup. Plan your route with Google Maps.

Studios are part of our Hollywood driving tour, so you will see them, but they are not stops where you get off the bus.

We recommend booking as soon as you know your travel dates. During popular travel times — summer, spring break, and winter holidays — our tours sell out well in advance.

We do a narrated drive-by of the Sunset Strip, pointing out the iconic locations and history. It's a great way to experience it without spending the whole day there.

Still have questions?

We’re happy to help. Call us at (310) 340-0933 or email us at .

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