Booking Terms

Booking and payment

• Payment is by credit or debit card at the time of booking. Your seats aren't held until payment completes.
• All prices are in US dollars and include tax. There are no booking fees.
• Fares vary by day of the week and by whether you choose hotel pickup or a meeting point. The price shown at checkout is the price charged.
• Your booking is confirmed on screen with a booking number the moment payment succeeds.

Cancellations and changes

Free cancellation and changes up to 24 hours before departure. See the full Cancellation & Changes policy.

Pickups and meeting points

• Hotel pickup is available from around 200 hotels in the LA area and around 100 in the Anaheim area. Your hotel must be on our pickup list — you can check it on our hotel pickup page.
• We text your exact pickup time the evening before. Please be in the lobby five minutes early.
• Meeting points: Santa Monica, 1537 2nd St. — arrive by 9:30 AM for the 9:45 AM departure. Hollywood, 7005 Hollywood Blvd — 8:00 AM pickup. From Anaheim we depart Anaheim GardenWalk at 7:30 AM.
• Drop-off back at your hotel is included for nearly all pickup locations. For a small number we'll either drop you at the end of the tour or provide a ride-share voucher back — we'll tell you the day before if that applies to you.
• We can't collect from inside LAX terminals. Most LAX-area hotels run a free airport shuttle, and we pick up from many of them.

What's included

• A full-day guided tour with a live guide, narrated throughout, and bottled water.
• A one-hour lunch stop is built into the day. Food and drinks aren't included — you choose and pay for your own.
• Attraction entry is not included unless we say so on the tour page.

Guests, children and infants

• Children 3–12 book at the child rate. Infants 2 and under are free, but every guest — infants included — needs their own reserved seat, so please add them when you book.
• Carseats and boosters are provided free on request.
• Anyone under 18 must travel with a responsible adult.

Luggage

Please bring a personal item only — a day bag or backpack. There's no room on board for suitcases; most hotels will store luggage at the bell desk.

Accessibility and service animals

Pets can't travel on the tour bus. Properly trained service animals needed for a disability are always welcome — a heads-up call helps us seat you comfortably. If you have access needs, call us on (310) 340-0933 and we'll talk through the options.

On the day

• Please be back at the bus at the time your guide gives you. Your guide announces a return time at every stop. If your party isn't back, the bus will continue without you — we can't hold a whole tour for one group, and getting to the next stop to rejoin is your responsibility. Call us on (310) 340-0933 right away and we'll do what we can to help you catch up.
• Stop times and route order can vary with traffic, weather, and conditions on the day. Griffith Observatory's building is closed Mondays; the park, the views and the Hollywood Sign stop run as normal.
• Please follow your guide's safety instructions. We may decline service to anyone whose behaviour puts other guests or crew at risk, without refund.
• Smoking, vaping and alcohol are not permitted on board.

Photography

We sometimes take photos on tour for our website and social media. Tell your guide if you'd rather not appear and we'll respect that.

Privacy

How we handle your information is set out in our Privacy Policy.

Questions

Call or text (310) 340-0933 or email info@lainaday.com.

These booking terms cover the practical side of travelling with us. LA in a Day Tours operates in California and these terms are governed by California law.